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• A Sensitive and Caring Approach

A Sensitive and Caring Approach

Part of our series discussing issues relating to vulnerable customers.

For many companies debt is a sensitive topic to discuss at the best of times. However, if you then factor in vulnerable customers, it can become extremely complicated when trying to collect outstanding balances. Whether it is a longstanding vulnerability or a situation that requires constant review, each customer has to be treated with the utmost understanding and forbearance. Here, at Town and Country Legal Services, we have a tried and tested procedure for these types of accounts. What is needed is a sensitive and caring approach which is carried out with the sole aim of producing the best possible outcome for all parties.

For more information on this topic, or to arrange a meeting, please call us on 01883 212121 or email enquiries@tclsllp.com